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Trust gave patient good care, but communication with her family was ...

What we found. There were no failings in the hospital's care and treatment of Mrs A. Medical and nursing staff recognised that she was seriously unwell. Sadly, ...

Poor communication by the Gambling Commission when it dealt ...

Poor communication by the Gambling Commission when it dealt with a complaint about the National Lottery ... Mr G complained about delays and lack of action by the ...

UKVI did not give wrong advice but paid compensation for ...

Mr E, a Polish national, did not get wrong advice from UK Visas and Immigration (UKVI) about applying for residency. But UKVI's poor communication about his ...

How we have helped others | Parliamentary and Health Service ...

Poor communication and delays left people not knowing whether they could drive · Trust missed insulin dose, leading to diabetic ketoacidosis and heart attack.

DWP failed to adequately communicate changes to Women's State ...

Mar 21, 2024 ... DWP failed to adequately communicate changes to Women's State Pension age ... A comprehensive investigation by the Parliamentary and Health ...

Women's State Pension age communications inadequate ...

Jul 20, 2021 ... Women's State Pension age communications inadequate, Ombudsman finds ... The Parliamentary and Health Service Ombudsman (PHSO) has found failings ...

​Improving quality to deliver a better service | Parliamentary and ...

Jul 20, 2016 ... ... communications failings and misunderstandings that lie at ... The second is about recognition of the importance of ongoing communication.

Family of murder victim failed by probation provider | Parliamentary ...

She complained that there was poor communication by the CRC and failings in their handling of the complaint: the CRC misunderstood the next stage of the ...

Internal Communications Manager | Parliamentary and Health ...

Sep 21, 2017 ... You will be used to planning and managing the production of internal communications channels. You will be able to demonstrate significant ...

| Parliamentary and Health Service Ombudsman (PHSO)

Here we consider the various steps DWP took to communicate changes to State Pension age. ... Update on the handling of complaints about the communication of state ...