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The Trust apologised to Mrs K for its inaccurate response about pain relief. It also prepared an action plan to address its communication failings and to make ...

There were problems with repeat prescriptions. The practice explained that this was a communication problem with a local pharmacy but it did not give Mr B an ...

Poor communication between hospital departments adds distress to patient who needed end of life care. Summary 665 | December 2014. Mr R complained on behalf ...

Communication and information. (inc. confidentiality). 65. Practitioner Doctor. 815. Communication and information. Diagnosis > delay, fallure to. 360. 176.

The patient's care lacked continuity and they were not fully involved in their care planning. The Trust did not recognise these failings during local resolution ...

– poor communication is an important element in our complaints on end of life care. It is clear that healthcare professionals do not always have the open and ...

Oct 12, 2022 ... DVLA's poor communication causes confusion for campervan owners ... Communication failures by the DVLA about what a campervan is leave people ...

DVLA refused Complainant B's application based on guidance which stated that a person should wait at least a year after completing treatment to be able to drive ...

Neglect of man's basic needs in hospital and poor communication led to confusion about what was happening ... Mrs B complained about the care provided to her ...

Poor communication by doctors meant that a young woman's parents did not realise that she was going to die ... Miss T's family complained that the care and ...