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The Trust apologised to Mrs K for its inaccurate response about pain relief. It also prepared an action plan to address its communication failings and to make ...

Trust's poor communication and Council's failure to make appropriate sick leave arrangements led to anxiety and distress. Summary 889 | March 2015. Mrs A ...

Ofcom had not decided it would not deal with Mr N in the future. However, it had not told Mr N when it had completed its investigation of his latest concerns.

There were failings in communication with Mrs K's family. These were most apparent on the morning that Mrs K died and the evidence clearly showed she was not ' ...

Poor communication between hospital departments adds distress to patient who needed end of life care. Summary 665 | December 2014. Mr R complained on behalf ...

The patient's care lacked continuity and they were not fully involved in their care planning. The Trust did not recognise these failings during local resolution ...

Communication and information. (inc. confidentiality). 65. Practitioner Doctor. 815. Communication and information. Diagnosis > delay, fallure to. 360. 176.

DVLA refused Complainant B's application based on guidance which stated that a person should wait at least a year after completing treatment to be able to drive ...

They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...

Oct 12, 2022 ... DVLA's poor communication causes confusion for campervan owners ... Communication failures by the DVLA about what a campervan is leave people ...