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Mrs G complained about the care and treatment her late uncle, Mr E, received towards the end of his life, including when part of his leg was amputated.

Trust acted to improve communication shortfalls ... Mr S complained about the care and treatment his wife received before she died, as well as the way staff ...

Ms R's second labour and delivery were problematic and distressing because the Trust did not communicate well or give adequate pain relief.

Mrs F had chronic obstructive pulmonary disease, a condition that causes breathing difficulties. She was on long–term oxygen therapy at home.

Poor communication about end of life care ... A family was left upset and distressed when their father died after being put on the Liverpool care pathway, which ...

The Trust did not communicate well with Mr Ys family and did not explain the reasons why a do not attempt resuscitation (DNAR) order was in place.

Poor record keeping and poor communication with woman in labour who suffered complications after the birth ... Mrs C had some poor experiences of care when she ...

Mrs A complained about her father's care and a delay in diagnosing sepsis because of a lack of investigation and poor communication.

There were problems with repeat prescriptions. The practice explained that this was a communication problem with a local pharmacy but it did not give Mr B an ...

Poor communication by UK Visas and Immigration ... Mr L complained that UK Visas and Immigration (UKVI) should have granted him two years leave so that he could ...