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Poor communication between staff and with patient led to loss of confidence in NHS care · What happened · What we found · Putting it right. The Trust prepared ...

Poor communication by doctors meant that a young woman's parents did not realise that she was going to die · What happened · What we found · Putting it right.

HMCTS is piloting a new guide for staff to help them when they write to their customers, called the “Human Voice of Justice”. The guide supports staff so that ...

Trust's poor communication led to delays in physiotherapy ... Ms B had treatment for a road traffic accident injury. But she suffered ongoing pain and delays in ...

They handle disputes between consumers and communication companies that are signed up to their scheme. Communications and Internet Services Adjudication Scheme ...

What happened. The court ordered Cafcass to file a report and make a referral for contact between Mr G and his children. Cafcass said it could not make the ...

Reflections on my first few months as Director of Strategy and Communications. Rebecca By Rebecca Hilsenrath CEO. 2 August 2021. I have five children, ...

Poor communication by Trust ... Ms T complained that her mental health team left her confused when it poorly communicated to her about what support was in place ...

The GP practice did not identify or act on a patient's communication needs in line with national standards. This led to the patient being given a vaccine ...

Sep 22, 2015 ... ... communication, errors in diagnosis and poor treatment. Non-medical aspects of patient care are cited as a factor in almost half of all ...