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Report on selected summaries of investigatiosn by PHSO Oct to Dec ...

The Commission refused to do this, but it helped Mr C to design a compromise ... Giving Mr A the two drugs together could have contributed to him developing ...

https://www.ombudsman.org.uk/.../Selected_summaries_of_investigations_...

An investigation into the Department for Work and Pensions ...

Jan 12, 2022 ... designing a compensation scheme is no different from designing other services. ... Taken together, that amounts, in our view, to a ...

https://www.ombudsman.org.uk/.../HC956_An_investigation_into_the_Dep...

From Manchester to Athens: next steps

May 26, 2022 ... commissioning a peer review to approach a relevant lead Ombudsman and together the two can consult on the list for any additional panel ...

https://www.ombudsman.org.uk/sites/.../Manchester_TO_Athens_Paper.pdf

DRAFT – MINUTES OF THE PHSO ADVISORY BOARD MEETING

Mar 25, 2014 ... design and improve our service provision. It had also informed ... a diverse skills mix; and, an increasing focus on customers and the ...

https://www.ombudsman.org.uk/sites/.../Board_minutes_25_March_2014.p...

Making Complaints Count: Supporting complaints handling in the ...

Jul 15, 2020 ... PHSO formed a working group to co-design a. Complaint Standards Framework. This consisted of UK health and social care regulators, other ...

https://www.ombudsman.org.uk/.../%28HC%20390%29%20-%20Making%...

Report on selected summaries of investigations by PHSO Feb and ...

but this was good luck rather than design. Putting it right. The Trust ... together with Mr and Mrs W's views, to identify which investigations or ...

https://www.ombudsman.org.uk/.../Report_on_selected_summaries_of_inv...

The Ombudsman's Annual Report and Accounts 2021-2022

Jun 28, 2022 ... A combined total is therefore displayed for 2018-19 and 2019-20. **This includes complaints already being worked on and complaints waiting to be ...

https://www.ombudsman.org.uk/.../HC%20526_Annual_Report_and_Acco...

Midwifery supervision and regulation:

Dec 10, 2013 ... good practice. The supervisory investigation should have been ... We brought together leaders in the field of midwifery and regulation.

https://www.ombudsman.org.uk/.../Midwifery-supervision-and-regulation_...

PURCHASE ORDER

For the avoidance of doubt the Contractor shall not be liable for any such claim where the alleged breach occurred as a result of: (a) designs furnished by the ...

https://www.ombudsman.org.uk/.../Invitation%20to%20Tender%20-%20A...

NHS Complaint Standards 2021-22 pilot evaluation report

We ran a pilot across the NHS and independent healthcare sector to design that. The pilot's key objectives were to: • develop, test and refine supporting ...

https://www.ombudsman.org.uk/.../NHS_Complaint_Standards_2021_22_P...