Search Results

Feb 27, 2014 ... complaints caused a loss of trust and further pain for the family. Our report Designing Good Together, published in 2013, was the result of ...

A group of organisations across the health sector and advice and advocacy organisations worked together to help create the Complaint Standards' design and ...

Finally, we surveyed over 170 NHS complaints managers to provide additional insight into the issues and brought together an advisory group to test our findings.

Transcript of Radio Ombudsman podcast #5 Emily O'Reilly ... (pdf). own design. My editors tended not to care when or where I worked, or ... I think it was a ..

The Academy of Medical Royal Colleges speaks on standards of care and medical education across the UK. By bringing together the expertise of the medical royal ...

Nov 3, 2016 ... Together they are making sure that complaints really do make a difference. Ombudsman reform. Although our impact is hampered by the legislation ...

2.3 Averil's family also had to fight to get answers from organisations that had failed to work together to establish what had happened and provide a co- ...

... design of the outfit was obviously a great inspiration to me. That really ... together to learn from complaints and whistle-blowing, to improve the ...

Together with a researcher I have: • Reviewed 100 cases: 30 were selected ... We are designing our new complaints handling process with a clearer risk ...

Things that came together, including some of the ones I've mentioned, to kill the boy. A very tragic case, at the time there would have been 50 in the medical ...