Search Results

Search

About 128 results (0.22 seconds)

PHSO BOARD OPEN SESSION MEETING 21 June 2018 Minutes ...

Jun 21, 2018 ... However the design of the system was limited by the ... 18.1 A report by Alex Robertson had been distributed to the Board, together with.

https://www.ombudsman.org.uk/.../2018_06_21_Minutes_Board_Open_Se...

Identifying a complaint

Talk with staff or other organisations that can provide advice and support. Together, you can agree the best way to provide a full and comprehensive response to ...

https://www.ombudsman.org.uk/sites/.../5_Identifying_a_Complaint_01.pd...

Clinical Advice Review Final Report

that it could be helpful to come together with the caseworker to discuss the case. A number of caseworkers also felt that greater involvement of the ...

https://www.ombudsman.org.uk/.../Final_Report_Clinical_Advice_Review....

Report on Complaint Standards consultation

• Design effective reporting on how the Standards are being embedded ... managing patient safety incidents must work closely together to align their approaches.

https://www.ombudsman.org.uk/.../Report_on_Complaint_Standards_consu...

The Ombudsman's Annual Report and Accounts 2015–16

Nov 3, 2016 ... Together they are making sure that complaints really do make a difference. Ombudsman reform. Although our impact is hampered by the legislation ...

https://www.ombudsman.org.uk/sites/.../PHSO_Annual_Report_2015-16.p...

NHS Complaint Standards 2021-22 Pilots Evaluation Framework

Putting these elements together, the following table defines the boundaries of the ... creating a future advanced training programme based on needs.

https://www.ombudsman.org.uk/.../NHS_Complaint_Standards_Pilots_Eval...

1 PHSO BOARD OPEN SESSION MEETING 14 December 2017 ...

Dec 14, 2017 ... The design was for a short, focussed piece of work and was cost-limited. 9.7. Julia Tabreham asked whether the recent review of the Framework.

https://www.ombudsman.org.uk/.../PHSO%20Board%20Minutes-14%20De...

The challenges of being an Ombudsman Podcast transcription Rob ...

We are and should continue to work together to try and make sure that we offer as joined up a service as we possibly can. Rob Behrens: Okay, I want to move onto ...

https://www.ombudsman.org.uk/.../Radio_Ombuds_Challenges_Being_Om...

Transcript of Radio Ombudsman #20: Dame Jackie Daniels on the ...

My last year in school was a bit of a car crash, unfortunately. I was planning, in fact, I was planning to go into graphic design, would you believe? But I ...

https://www.ombudsman.org.uk/transcript-radio-ombudsman-20-dame-jac...

Leaflets | Parliamentary and Health Service Ombudsman (PHSO)

Complaints and concerns are a valuable source of feedback that can help your practice improve its service. We've put together ten tips to help you improve the ...

https://www.ombudsman.org.uk/publications/leaflets