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Case summaries

These short, anonymised stories show the profound impact that failures in public services can have on the lives of individuals and their families.

Please note we have not published any new case summaries on this page since 2015. In April 2021 we began publishing our casework decision statements and investigation reports on our decisions portal. 

 

Type
Type
Health cases only
Poor root canal treatment caused pain
Summary 1061 |
Mr D said his Dental Practice inadequately completed a root canal procedure and did not give him antibiotics for an infection. He said that he lost two teeth because of this.
Possible missed opportunity to prevent suicide
Summary 1060 |
Miss J was admitted to the Trust following her third suicide attempt. But the Trust failed to manage the risks to her health appropriately, and Miss J took her own life a few days later.
Hospital missed opportunities to save man's sight
Summary 1059 |
Mr G went to the Trust's emergency Eye Clinic with complications after an eye operation. He had treatment but lost the sight in his eye and is now registered as severely sight impaired.