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Case summaries

These short, anonymised stories show the profound impact that failures in public services can have on the lives of individuals and their families.

Please note we have not published any new case summaries on this page since 2015. In April 2021 we began publishing our casework decision statements and investigation reports on our decisions portal. 

 

Type
Type
Health cases only
GP practice missed opportunities to refer patient for cancer investigations
Summary 1015 |
Mrs C complained about the standard of care her late husband, Mr C, received from the GP Practice. She said it missed several opportunities to detect her husband's kidney cancer at an early and treatable stage. She said witnessing her husband's illness and eventual death caused her considerable distress and worry.
Cafcass apologised for factual errors in its report
Summary 1010 |
The Children and Family Court Advisory and Support Service (Cafcass) misinterpreted safeguarding information from the police and local authority, leading it to submit inaccurate information to the court.