Living up to our commitments
| Commitment | Quarter 3 (Oct - Dec 2021) | Change from Quarter 2 | ||
|---|---|---|---|---|
| Complainant feedback | Organisations we investigate | Complainant feedback | Organisations we investigate | |
| 16. We will listen to your feedback and use it to improve our service | N/A | 46% | N/A | -19% |
| Overall section score | N/A | 46% | N/A | -19% |