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Approved Minutes of the Board Open Session meeting held on 24 ...

Mar 24, 2021 ... Risk Appetite 2021/22. 12.1 The Board considered the Strategic Risk Report and Register, including proposals for PHSO's risk appetite for 2021/ ...

https://www.ombudsman.org.uk/.../APPROVED%20%20Board%20minutes...

https://www.ombudsman.org.uk/sites/default/files/T...

... 2021,Accommodation Rent,Facilities London,CB Richard Ellis Ltd,"65,091.07",Quarterly Rent & Service Charge Millbank Building PHSO,06/09/2021 ...

https://www.ombudsman.org.uk/.../Transparency%20disclosure%20over%2...

January to March 2023 performance statistics | Parliamentary and ...

April to June 2021 performance statistics · April to June 2022 performance statistics · January to March 2021 performance statistics · January to March 2022 ...

https://www.ombudsman.org.uk/.../january-march-2023-performance-statis...

Publications | Parliamentary and Health Service Ombudsman (PHSO)

Performance against our Service Charter 2021/22 Quarter 2 (July to September) · Performance against our Service Charter 2021/22 Quarter 3 (October to December) ...

https://www.ombudsman.org.uk/publications

NHS Complaint Standards 2021-22 pilot evaluation report

Following the release of the NHS Complaint Standards in early 2021, we ran a pilot with several NHS organisations between 2021-22 to develop supporting ...

https://www.ombudsman.org.uk/.../NHS_Complaint_Standards_2021_22_P...

https://www.ombudsman.org.uk/sites/default/files/T...

... 2021,Research,Research,Opinion Research Services,"27,114.00",Research services, PHSO,08/06/2021,Rent & Service Charges,Facilities Manchester,Workman LLP ...

https://www.ombudsman.org.uk/.../Transparency%20Disclosure%20P03%2...

Our strategy 2018-21

In developing this new three-year strategy we have received valuable input from a wide variety of people who use our service as well as the organisations we.

https://www.ombudsman.org.uk/sites/.../Our%20strategy%202018-2021.pd...

The Art of the Ombudsman: leadership through International Crisis ...

Performance against our Service Charter 2021/22 Quarter 2 (July to September) · Performance against our Service Charter 2021/22 Quarter 3 (October to December) ...

https://www.ombudsman.org.uk/.../art-ombudsman-leadership-through-inte...

January 2015 performance statistics | Parliamentary and Health ...

April to June 2021 performance statistics · April to June 2022 performance statistics · January to March 2021 performance statistics · January to March 2022 ...

https://www.ombudsman.org.uk/.../january-2015-performance-statistics

https://www.ombudsman.org.uk/sites/default/files/G...

... 2021,Rent & Service Charges,Facilities Manchester,Workman LLP,"75,607.48",Rent & Service Charges - Manchester PHSO,22/12/2021,Rent & Service Charges ...

https://www.ombudsman.org.uk/sites/.../GPC%20over%20£500%20P9.csv