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... complaints investigated by the PHSO and number upheld. I should like ... a complaint. Section 11(2) of the Parliamentary Commissioner Act 1967 (PCA ...

We are sorry that it could take several months before we can look at your case. ... What happens if we uphold a complaint about an organisation · Case summaries.

If after an assessment we decide that it is appropriate, we then begin a formal investigation. When we complete an investigation, we may fully uphold, partly ...

Sep 22, 2015 ... In 2014-15 it upheld 36% of the cases it investigated about the NHS and 44% about acute trusts. Notes to editors. The uphold figures refer to a ...

What we found. We did not uphold this case as Cafcass had already accepted the failings in relation to the report. Although Cafcass had sent Mr Y's report to ...

We did not uphold this part of the complaint. The Trust had discussed with staff the fact that Miss A had been given incorrect information about how she would ...

Ms A complained to ICE about the Agency's delay in securing maintenance via benefit deductions and the DEO, and ICE upheld her complaint. It asked the Agency to ...

... uphold any of Mrs D's and Mrs R's complaints about this. However, we upheld the complaint about the way the home replied to their concerns. We found the ...

We partly upheld this complaint. There was a failing when Cafcass produced its report for the court. This caused Miss S unnecessary distress because the report ...

We did not uphold this complaint. Jobcentre Plus had indeed destroyed Ms N's papers as it had told ICE. But it was not possible to decide whether or not Ms N ...