Ms B complained that her mother, Mrs A, died because of an inappropriate transfer between a care home and a nursing home. Ms B said that the decision to move Mrs A was made without due consideration and that she was moved too far away from her family. This caused Mrs A distress and meant that she was alone when she died.
Ms V complained about the care given to her late father, Mr T, while he was living at a nursing home owned by the Park Homes UK group of care providers. Ms V said that her father felt suicidal because of the lack of support from staff at the care home, and this distressed and upset her. She was seeking financial redress as a result of her complaint.
Mr K complained that he received poor dental care and treatment whilst under sedation. He said this meant he had to pay for treatment he did not consent to, and had to take more time off work, pay check–up fees, and lose money. He said he suffered inconvenience, distress, worry and pain.
