Case summaries

These short, anonymised stories show the profound impact that failures in public services can have on the lives of individuals and their families.

Please note we have not published any new case summaries on this page since 2015. In April 2021 we began publishing our casework decision statements and investigation reports on our decisions portal

 

Type
Type
Health cases only
Cafcass wrongly told court that Mr L had been charged with a crime
Summary 248 |
Mr L complained that a Cafcass officer had had a poor attitude towards him and had failed to take account of his health. Mr L also complained about the content of the Cafcass officer's report that advised the court on Mr L's contact with his child.
Cafcass gave court damaging information about father in custody case
Summary 244 |
Mr H and his ex-partner split in acrimonious circumstances. Both made allegations about the other to the court. Two Children and Family Court Advisory and Support Service (Cafcass) officers gave the court incorrect information about Mr H and he had to go to some trouble to put the matter right.