Case summaries

These short, anonymised stories show the profound impact that failures in public services can have on the lives of individuals and their families.

Please note we have not published any new case summaries on this page since 2015. In April 2021 we began publishing our casework decision statements and investigation reports on our decisions portal

 

Type
Type
Health cases only
Patient's injuries were not properly explained
Summary 210 |
Mrs C was admitted to hospital with an existing wound to her leg. Her daughter complained that by the time she was discharged she had a pressure sore ulcer and a further injury to her left leg caused by a hot drink.