Living up to our commitments
| Commitment | Quarter 1 (Apr - Jun 2021) | Change from Quarter 4 | ||
|---|---|---|---|---|
| Complainant feedback | Organisations we investigate | Complainant feedback | Organisations we investigate | |
| 16. We will listen to your feedback and use it to improve our service | N/A | 80% | N/A | -5% |
| Overall section score | N/A | 80% | N/A | -5% |