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Case summaries

These short, anonymised stories show the profound impact that failures in public services can have on the lives of individuals and their families.

Please note we have not published any new case summaries on this page since 2015. In April 2021 we began publishing our casework decision statements and investigation reports on our decisions portal. 

 

Type
Type
Health cases only
Excessive dose of vitamin D was unlikely to have caused subsequent symptoms
Summary 884 |
Mr G complained that a doctor at the Trust prescribed him an excessive dose of vitamin D. He said that he consequently suffered symptoms from the toxicity of this medication, which led to deterioration in his mental health. He had to give up his job and this consequently had severe financial implications for him.
Failure to follow up a patient's symptoms delayed cancer diagnosis
Summary 883 |
Staff at the Trust examined Mrs G when she went to hospital with chest pain and difficulty breathing. They sent her home with antibiotics. The Trust failed to tell her GP about test results, and this delayed her diagnosis of lung cancer.
Poor care of a young adult with Asperger's syndrome and a depressive disorder
Summary 879 |
Mrs L complained that the Trust failed to diagnose her son Mr H's condition (bipolar depression) and did not correctly adjust his medication. Mrs L believed the Trust's actions caused her son's suicide attempts and a decline in his mental health, and affected his relationship with the family. She was also unhappy about the delays in the Trust's complaints procedure.