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Case summaries

These short, anonymised stories show the profound impact that failures in public services can have on the lives of individuals and their families.

Please note we have not published any new case summaries on this page since 2015. In April 2021 we began publishing our casework decision statements and investigation reports on our decisions portal. 

 

Type
Type
Health cases only
Delays in diagnosing spreading cancer
Summary 572 |
When Mr R developed a lump on his hip, staff at the Trust wrongly diagnosed it as an abscess. The Trust treated it with antibiotics instead of investigating further and correctly diagnosing it as spreading cancer.
Patient's heart rate dropped before cardiac arrest
Summary 570 |
Mrs B went into hospital and when her heart rate dropped, the Trust did not take appropriate action. Ward staff did not have details of her regular medication, so her Parkinson's medicine was delayed.