Blog

Dr David Whetham is Professor of Ethics and the Military Profession at King’s College London. At the 2018 Ombudsman Association conference he led a session on the need to train, monitor and continually discuss ethical behaviour with staff. In this...

My latest guest on Radio Ombudsman is Claire Murdoch, Chief Executive of the Central and North West London (CNWL) NHS Foundation Trust, and National Director for Mental Health at NHS England. Claire is regarded as one of the most influential...

Earlier this year we commissioned an independent panel to carry out a peer review assessment of our value for money, led by Peter Tyndall, Ombudsman for the Republic of Ireland and President of the International Ombudsman Institute. The panel has...

This month is Speak Up Month, a countrywide campaign run by the National Guardian's Office (NGO). The campaign calls on NHS organisations to increase awareness of how its staff can raise concerns at work. This is a really important campaign...

Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19. It presents data about the NHS complaints we have received, assessed and investigated from April to the end of June 2018...