Have your say on our service
15 January 2015
How do you explain what good service looks and feels like? It’s a question we’re asking at the Parliamentary and Health Service Ombudsman as we reach out to the public in a dialogue to develop our service charter. The service...
Making a difference
19 December 2014
I have been at the Parliamentary and Health Service Ombudsman (PHSO) for just over nine months now – it has been an eventful time. When writing this blog I have had the opportunity to reflect upon the issues and challenges...