Living up to our commitments
| Commitment | Quarter 2 (Jul - Sep 2021) | Change from Quarter 1 | ||
|---|---|---|---|---|
| Complainant feedback | Organisations we investigate | Complainant feedback | Organisations we investigate | |
| 16. We will listen to your feedback and use it to improve our service | N/A | 65% | N/A | -15% |
| Overall section score | N/A | 65% | N/A | -15% |