Letters

Joint letter to DHSC from the Ombudsman and Patient Safety Commissioner

9 February 2024

The Ombudsman and the Patient Safety Commissioner wrote to the Permanent Secretary of DHSC to convey their joint concerns on the confrontational culture created by the complaints process in areas of the NHS that undermines patient safety.

Letters

Letter to William Wragg MP about our ongoing DWP investigation into communication of changes to women's State Pension age

23 December 2022

Ombudsman Rob Behrens wrote to William Wragg MP, Chair of the Public Administration and Constitutional Affairs Committee (PACAC) with an update on our ongoing investigation into DWP's communication of changes to women's State Pension age.

Letters

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