Performance against our Service Charter 2022/23 Quarter 1 (April to June)

Living up to our commitments

CommitmentQuarter 1 (April to June 2022)Change from Quarter 4
 Complainant feedbackOrganisations we investigateComplainant feedbackOrganisations we investigate
16. We will listen to your feedback and use it to improve our serviceN/A56%N/A-28%
Overall section scoreN/A56%N/A-28%