Response to call for evidence by Independent Chief Inspector for Borders and Immigration12 March 2019Our response to a call for evidence regarding the complaint handling of four Home Office agencies. Consultation responses
Submission to the independent review of the Fit and Proper Persons Test3 October 2018Our submission to the independent review of the Fit and Proper Persons Test. Consultation responses
Response to the Cabinet Office ombudsman consultation2 July 2015Our response to the Cabinet Office consultation on A Public Service Ombudsman Consultation responses
Department for Business, Innovation and Skills: consultation on the Alternative Dispute Resolution Directive4 June 2014Our response to a consultation from the Department for Business, Innovation and Skills on the Alternative Dispute Resolution Directive for consumers. Consultation responses