Performance against our Service Charter 2022/23 Quarter 3 (October to December)

Living up to our commitments

Commitment Quarter 3 (October to December 2022) Change from Quarter 2
  Complainant feedback Organisations we investigate Complainant feedback Organisations we investigate
16. We will listen to your feedback and use it to improve our service N/A 71% N/A -14%
Overall section score N/A 71% N/A -14%
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