Woman’s death was avoidable, Ombudsman finds
17 February 2015
A 62-year-old woman could have survived a severe infection called sepsis had she received proper care at a London-based hospital, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. The woman went into Imperial College Healthcare NHS...
Press releases
Pay out for woman whose car was incorrectly destroyed by DVLA
14 February 2015
A teacher whose car was wrongly clamped and destroyed by the DVLA has been successful in her battle to get the cost of the vehicle back, following an investigation by the Parliamentary and Health Service Ombudsman. The DVLA wrongly clamped...
Press releases
Ombudsman comments on Francis whistleblowing statement
11 February 2015
Parliamentary and Health Service Ombudsman Julie Mellor comments on Francis whistleblowing statement.
Media statements
Ombudsman finds variation in quality of NHS investigations into complaints of avoidable death and avoidable harm
7 February 2015
More than a third of NHS investigations regarding allegations of avoidable harm or avoidable death were inadequate and failed to identify when something had gone wrong, according to a review carried out by the Parliamentary and Health Service Ombudsman. The...
Press releases
Man with mental health issues dies after failings by two NHS trusts
5 February 2015
A vulnerable patient with suicidal thoughts was found dead in a river after being let down by two trusts in East Anglia, an investigation by the Parliamentary and Health Service Ombudsman found. The man went to Norfolk and Norwich University...
Press releases