News
Deputy Ombudsman comments on CQC State of Care report
16 October 2015
Deputy PHSO Ombudsman Mick Martin comments on the CQC State of Care report.
Media statements
Ombudsman comments on NMC decision to introduce revalidation process for nurses and midwives
8 October 2015
PHSO Ombudsman comments on NMC decision to introduce revalidation process for nurses and midwives.
Media statements
New report sheds light on top hospital complaints investigated by the Parliamentary and Health Service Ombudsman
22 September 2015
A report published today has revealed that, similar to last year, the top three reasons for hospital complaints investigated by the Parliamentary and Health Service Ombudsman in the last financial year (2014-15) were poor communication, errors in diagnosis and poor...
Press releases
Parliamentary and Health Service Ombudsman responds to HSCIC data on written complaints in the NHS 2014-15
26 August 2015
PHSO Ombudsman Julie Mellor responds to HSCIC data on written complaints in the NHS 2014-15.
Media statements
Ombudsman’s report shines a light on human cost of poor public service in the NHS in England and UK government departments
19 August 2015
A new Parliamentary and Health Service Ombudsman report shows the impact public service failures and poor complaint handling in the NHS in England and UK government departments can have on the public. The report contains 121 summaries of complaints which...
Press releases