Too many people dying without dignity, Ombudsman service report finds
20 May 2015
End of life care could be improved for up to 355,000 people a year in England, according to a report published today by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people's suffering could have been...
Press releases
Distinguished consumer and health champions join the Parliamentary and Health Service Ombudsman’s board
13 May 2015
Julia Tabreham, founder and chief executive of Carers Federation, and Ruth Sawtell, who has an extensive complaint handling, health regulation and audit background, have been appointed to the Parliamentary and Health Service Ombudsman’s board as non-executive directors. Julia has strong...
Corporate news
Launch of the public consultation on the future of public service Ombudsmen
25 March 2015
On 25 March the Cabinet Office launched a public consultation on the future of public service Ombudsmen. We welcome this consultation. It offers an important opportunity for the wider public to participate in the debate and will hopefully represent a...
Media statements
Ombudsman wants ‘no wrong door’ to complaining after government launches Public Service Ombudsman consultation
25 March 2015
We are calling for 'no wrong door' to complaining to make it much simpler and easier to complain about public services in England after the government announced the start of a consultation into ombudsman reform today. Parliamentary and Health Service...
Media statements
Wrong advice leads to £45k pay out for farmer
20 March 2015
A young farmer has now received the £45k he was denied by the Rural Payments Agency, following a Parliamentary and Health Service Ombudsman investigation. The farmer, in his 20s, from Herefordshire had been complaining to the Rural Payments Agency for...
Press releases