Launch of the public consultation on the future of public service Ombudsmen
25 March 2015
On 25 March the Cabinet Office launched a public consultation on the future of public service Ombudsmen. We welcome this consultation. It offers an important opportunity for the wider public to participate in the debate and will hopefully represent a...
Media statements
Ombudsman wants ‘no wrong door’ to complaining after government launches Public Service Ombudsman consultation
25 March 2015
We are calling for 'no wrong door' to complaining to make it much simpler and easier to complain about public services in England after the government announced the start of a consultation into ombudsman reform today. Parliamentary and Health Service...
Media statements
Wrong advice leads to £45k pay out for farmer
20 March 2015
A young farmer has now received the £45k he was denied by the Rural Payments Agency, following a Parliamentary and Health Service Ombudsman investigation. The farmer, in his 20s, from Herefordshire had been complaining to the Rural Payments Agency for...
Press releases
Vulnerable elderly woman suffers severe facial bruising in hospital that failed her
16 March 2015
A woman in her 90s suffered serious bruising to her face just before she died after falling in hospital, a Parliamentary and Health Service Ombudsman investigation found. The vulnerable partially sighted lady was admitted to University Hospital Southampton NHS Trust...
Press releases
Dr Uzma Qureshi interview
9 March 2015
Bradford GP Dr Uzma Qureshi works as a lead clinical adviser for the PHSO and tells Neil Durham (of GP Magazine) about her role Learning that your work is the subject of an investigation by the Parliamentary and Health Service...
Corporate news