New report shines a light on major failures at the Home Office in dealing with immigration and border-related issues
10 November 2015
Poor handling of immigration-related complaints is a key reason why the Parliamentary and Health Service Ombudsman upholds almost seven in ten complaints about the Home Office, according to a new report published today. The top reason for the complaints were...
Press releases
Ombudsman comments on end of life care select committee report
29 October 2015
Parliamentary and Health Service Ombudsman Julie Mellor said:
Media statements
Ombudsman reveals wide range of public service failures across NHS in England and UK government departments
22 October 2015
Too many unresolved complaints are being taken to the Parliamentary and Health Service Ombudsman which could have been resolved by public services locally, meaning that people are left waiting longer for answers and that much needed service improvements are delayed...
Press releases
Deputy Ombudsman comments on CQC State of Care report
16 October 2015
Deputy PHSO Ombudsman Mick Martin comments on the CQC State of Care report.
Media statements
Ombudsman comments on NMC decision to introduce revalidation process for nurses and midwives
8 October 2015
PHSO Ombudsman comments on NMC decision to introduce revalidation process for nurses and midwives.
Media statements