We commissioned Sir Alex Allan to carry out an independent review into the adequacy of the procedures and governance arrangements that the organisation applied prior to the appointment of Mr Martin and during his employment. The independent review highlights mistakes...
Commenting on The King's Fund and Nuffield Trust's report on social care, Parliamentary and Health Service Ombudsman Julie Mellor said: Our investigations have uncovered that older patients often fall through the cracks between health and social care when discharged from...
Parliamentary and Health Service Ombudsman Julie Mellor said: Our recent report highlighted the worrying variation in the quality of NHS complaints investigations and has supported the select committee (PACAC) in its scrutiny of government. 'We are pleased the committee's report...
Parliamentary and Health Service Ombudsman Julie Mellor said: Health and social care leaders must look at the discharge process as a whole and uncover why ten years of guidance to prevent unsafe discharge is not being followed, causing misery and...