Media statements

Ombudsman urges government to take action on unsafe discharge

28 September 2016

PHSO Ombudsman Julie Mellor comments on the new report about unsafe discharge from NHS hospitals and urges the government to take action.

Media statements

Sir Alex Allan's independent review

22 September 2016

We commissioned Sir Alex Allan to carry out an independent review into the adequacy of the procedures and governance arrangements that the organisation applied prior to the appointment of Mr Martin and during his employment. The independent review highlights mistakes...

Media statements

Ombudsman calls for health and social care integration following King’s Fund report

15 September 2016

Commenting on The King's Fund and Nuffield Trust's report on social care, Parliamentary and Health Service Ombudsman Julie Mellor said: Our investigations have uncovered that older patients often fall through the cracks between health and social care when discharged from...

Media statements

Ombudsman calls for NHS to get better at resolving complaints, after annual data published

15 September 2016

Parliamentary and Health Service Ombudsman Julie Mellor comments on NHS Digital's figures on written complaints about the NHS.

Media statements

Julie Mellor announces resignation

4 July 2016

Dame Julie Mellor, Chair of the Parliamentary and Health Service Ombudsman, has resigned today.

Media statements

Statement by Sir Jon Shortridge on behalf of the Parliamentary and Health Service Ombudsman non-executive directors

4 July 2016

We are very grateful to Julie Mellor for her contribution in leading the transformation of the Parliamentary and Health Service Ombudsman.

Media statements

Ombudsman responds to PACAC review of quality of NHS investigations report

2 June 2016

Parliamentary and Health Service Ombudsman Julie Mellor said: Our recent report highlighted the worrying variation in the quality of NHS complaints investigations and has supported the select committee (PACAC) in its scrutiny of government. 'We are pleased the committee's report...

Media statements

Comment on NAO’s report about discharge of older people from hospital

26 May 2016

Parliamentary and Health Service Ombudsman Julie Mellor said: Health and social care leaders must look at the discharge process as a whole and uncover why ten years of guidance to prevent unsafe discharge is not being followed, causing misery and...

Media statements

Ombudsman welcomes momentous step to improve safety of mothers and babies

21 April 2016

PHSO Ombudsman Julie Mellor welcomes the government’s proposals to change midwifery regulation.

Media statements

Sir Alex Allan

5 April 2016

In the light of the findings of the Employment Tribunal case which referred to Mr Martin in his former capacity as a non-executive director at Derbyshire Healthcare NHS Foundation Trust, the Board of PHSO has asked Sir Alex Allan former...

Media statements

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