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Consultation responses Corporate publications Leaflets Reports about government Reports about NHS Research
Image from principles for remedy
Principles of remedy
10 February 2009
One of three sets of Principles which outline the approach we believe public organisations should adopt when delivering good administration and customer service, and how to respond when things go wrong.
Corporate publications
Image from principle of good administration
Principles of good administration
10 February 2009
One of three sets of Principles which outline the approach we believe public organisations should adopt when delivering good administration and customer service, and how to respond when things go wrong.
Corporate publications
Principles of good complaint handling
Principles of good complaint handling
10 February 2009
One of three sets of Principles which outline the approach we believe public organisations should adopt when delivering good administration and customer service, and how to respond when things go wrong.
Corporate publications